I felt confident in talking about the issues I faced and felt “safe” in being able to discuss confidential issues. My tutor dealt with all our meetings in an enthusiastic manner and where relevant, a sense of humour.
We worked on a week to week basis, developing strategies that helped me to take one step at a time. In addition to providing supporting paperwork, my tutor was able to recommend various books to me which provided a good insight into my understanding of my condition, as a whole. I was also provided with methods to aid my memory and organisational skills. In addition, I was encouraged to work on templates to make the day-to-day operation of my job far easier. Coping strategies at home were also provided (to balance the whole process).
My tutor also provided me with advice on how I should deal with managerial issues relating to sickness and completing return to work forms. I was advised on the best way to talk about these issues in a way that is comprehensible to me, yet still dealing with the formalities required.
As a Dragon software user, I was provided advice and support regarding the IT issues I faced (which now look like they will be resolved).
When recommended by the Access to Work Assessor, I was unsure initially how the sessions would present, and what practical use they might provide. However, the experience has been exceptionally positive, no doubt down to my tutor’s hard work and skill, and I feel it will be a great asset to me going forward.
I can only imagine that such a service is highly beneficial for anyone who is lucky enough to receive it."
Local Government Procurement
“I have been dealing with the Procurement for our Access to work staff on and off for about 15 years or so dealing with requests for hardware and software such as Dragon, TextHelp Read and Write, Mindview alongside E-Voice.
E-voice provide most of our Access to Work products and training and always accommodate us even when they are given last minute changes.
I have found E-Voice to be a very professional and well organised established company and they always deliver an exceptional service. We can always call upon them for help and advice. They are very customer focussed and are always happy to give advice and support us with any issues or technical queries we may have”